In today's economy, small businesses and home-based businesses have sprouted on the horizon like daffodils in springtime. As these fledgling examples of capitalism begin to take flight, they're often faced with days when the workload exceeds the number of hands available for its completion. While this has caused lines and wrinkles, ulcers, and premature balding in some corners of Cuyahoga County, small business owners in Cleveland's Westshore communities have found relief by calling Bay Office Services. Founded in 1988 by Wendy Sterling-Jones, Bay Office Services strives to provide exceptional secretarial services on an as-needed basis, keeping your projects on schedule, and your budget intact. We visited recently with Wendy and Office Manager Joan Dianiska, both Bay Village residents, and listened as they outlined the services they offer;

Bay Office Services is a secretarial agency designed to provide support for the Westshore's small business community. We specialize in typing, word processing, tape transcription, mailing services, invoices, resumes, and any type of service needed to keep your small or home-based business running smoothly. We process billings and write checks for companies, type term papers, and do legal transcriptions. We prepare databases, run labels, and do mail merges, in addition to offering fax, email, and copying services. We pride ourselves on efficient, confidential, and professional service with many projects being completed within 24 hours.

We prepare brochures, flyers, invitations, proposals, presentations, and reports. All of these projects are stored on the computer, so they can be updated and re-used in the future. We'll do mailings from fifty pieces to a couple thousand, and we occasionally have office space available that we rent to those needing temporary space.

Companies can use our address as their mailing address. The post office will deliver their mail to our location every day. Our customers will then either pick up their mail daily, or call first to make sure there's something here for them. If they go on vacation, they can have their mail held here and we can forward anything important to them.

Often businesses will send us work when a regular employee is on vacation, or simply to lend a hand during their busy times. They can bring their work to us on a daily, weekly, or monthly basis. We make a hard copy of everything we do, so if they come back later and need a record of what was done, we have it ready for them.

All of the work is done in our office, and we've developed a considerable amount of repeat customers whom we bill at the end of each month for the work completed that month. We also welcome walk-in business for those just needing a one-time letter, copies, typing, faxing, or other project.

Bay Office Services has the extra hands needed to keep your small business or home office running smoothly. Call Bay Office Services today and don't forget to tell them The Advocate sent you!

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